{"id":3,"date":"2026-06-18T04:40:20","date_gmt":"2026-06-18T04:40:20","guid":{"rendered":"https:\/\/tsiakkaselectronics.com.cy\/?page_id=3"},"modified":"2026-08-06T18:58:38","modified_gmt":"2026-08-06T18:58:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.tsiakkaselectronics.com.cy\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p><em>Last updated: 17.08.2026<\/em><\/p>\n<p>K. Tsiakkas Electronics (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016\/679 (&#8220;GDPR&#8221;) and applicable Cyprus law. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have.<\/p>\n<h2>1. Who we are<\/h2>\n<p>K. Tsiakkas Electronics, registration number \u0395\u0395 44099, with registered address at Dionysios Solomou 31, Latsia, 2231, Nicosia, Cyprus, is the data controller responsible for your personal data. For any privacy-related question or request, contact us at: <strong>dpo@tsiakkaselectronics.com.cy<\/strong><\/p>\n<h2>2. What personal data we collect<\/h2>\n<ul>\n<li><strong>Identity and contact data<\/strong>: name, email address, phone number, billing and delivery address<\/li>\n<li><strong>Order data<\/strong>: products purchased, order value, order history, invoicing details<\/li>\n<li><strong>Account data<\/strong>: username and password (if you create an account), order history<\/li>\n<li><strong>Payment data<\/strong>: your payment is processed directly by our payment provider; we do not store your full card details<\/li>\n<li><strong>Newsletter data<\/strong>: your email address and consent status, if you subscribe to our newsletter<\/li>\n<li><strong>Technical data<\/strong>: IP address, browser type, device information, pages visited, and how you interact with our website<\/li>\n<li><strong>Communications<\/strong>: any messages you send us via our contact form or by email<\/li>\n<\/ul>\n<h2>3. Why we collect your data and our legal basis<\/h2>\n<table>\n<thead>\n<tr>\n<th>We use your data to<\/th>\n<th>Legal basis<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Process and deliver your order, issue invoices<\/td>\n<td>Performance of our contract with you<\/td>\n<\/tr>\n<tr>\n<td>Create and manage your customer account<\/td>\n<td>Performance of our contract with you<\/td>\n<\/tr>\n<tr>\n<td>Keep accounting and tax records<\/td>\n<td>Legal obligation under Cyprus law<\/td>\n<\/tr>\n<tr>\n<td>Respond to your enquiries<\/td>\n<td>Our legitimate interest in providing customer service<\/td>\n<\/tr>\n<tr>\n<td>Send you our newsletter<\/td>\n<td>Your consent, given when you subscribe<\/td>\n<\/tr>\n<tr>\n<td>Understand how our website is used, and improve it (analytics, heatmaps)<\/td>\n<td>Your consent, given via our cookie banner<\/td>\n<\/tr>\n<tr>\n<td>Protect our website against fraud and abuse<\/td>\n<td>Our legitimate interest in keeping our site secure<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>You may withdraw consent at any time (see Section 8), without affecting the lawfulness of processing carried out before the withdrawal.<\/p>\n<h2>4. Cookies and tracking technologies<\/h2>\n<p>Our website uses cookies and similar technologies, including for analytics (Google Analytics), tag management (Google Tag Manager), and session\/behaviour analysis (Microsoft Clarity). Full details of every cookie we use, its purpose, and how to manage your preferences are set out in our <a href=\"\/cookie-policy\">Cookie Policy<\/a>.<\/p>\n<h2>5. Who we share your data with<\/h2>\n<p>We share personal data only where necessary, with: our hosting provider, to keep the website running; our payment gateway, to process your payment; our delivery\/courier partner, to deliver your order; MailPoet, to send our newsletter (only if you have subscribed); Google (Analytics and Tag Manager) and Microsoft (Clarity), for website analytics \u2014 only if you have accepted analytics cookies; and our website developer\/maintenance partner, for technical support, under confidentiality obligations. <strong>We do not sell your personal data to third parties.<\/strong><\/p>\n<h2>6. Conservation (How long we keep your data)<\/h2>\n<ul>\n<li><strong>Orders, invoices, and accounting records: 6 years<\/strong>, as required by Cyprus tax and VAT legislation<\/li>\n<li><strong>Customer account data<\/strong>: for as long as your account is active<\/li>\n<li><strong>Newsletter data<\/strong>: until you unsubscribe<\/li>\n<li><strong>Contact form enquiries<\/strong>: up to 24 months<\/li>\n<li><strong>Analytics data<\/strong>: up to 14 months<\/li>\n<li><strong>Session recording data (Clarity)<\/strong>: up to 12 months<\/li>\n<\/ul>\n<p>After these periods, your data is securely deleted or anonymised, unless we are required by law to keep it longer.<\/p>\n<h2>7. International data transfers<\/h2>\n<p>Some of our service providers (Google, Microsoft) may process data outside the European Economic Area. Where this happens, it is safeguarded through the EU-U.S. Data Privacy Framework and\/or Standard Contractual Clauses approved by the European Commission.<\/p>\n<h2>8. Your rights<\/h2>\n<p>Under the GDPR, you have the right to: <strong>access<\/strong> the personal data we hold about you; <strong>rectify<\/strong> inaccurate or incomplete data; <strong>erase<\/strong> your data (&#8220;right to be forgotten&#8221;), subject to our legal retention obligations; <strong>restrict<\/strong> how we process your data; <strong>object<\/strong> to processing based on our legitimate interest, including direct marketing; <strong>data portability<\/strong>; <strong>withdraw consent<\/strong> at any time where processing is based on consent; and <strong>lodge a complaint<\/strong> with the Office of the Commissioner for Personal Data Protection, Cyprus (www.dataprotection.gov.cy).<\/p>\n<p>To exercise any of these rights, contact us at <strong>dpo@tsiakkaselectronics.com.cy<\/strong>. We will respond within one month.<\/p>\n<h2>9. Security<\/h2>\n<p>We apply appropriate technical and organisational measures to protect your data, including SSL encryption, secure password storage, restricted admin access, and regular backups.<\/p>\n<h2>10. Children<\/h2>\n<p>Our website is not directed at children under 16, and we do not knowingly collect personal data from children.<\/p>\n<h2>11. Changes to this policy<\/h2>\n<p>We may update this Privacy Policy from time to time. The &#8220;Last updated&#8221; date at the top of this page reflects the most recent revision.<\/p>\n<h2>12. Contact us<\/h2>\n<p>K. Tsiakkas Electronics<br \/>Dionysios Solomou 31, Latsia, 2231, Nicosia, Cyprus<br \/>Email: dpo@tsiakkaselectronics.com.cy<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: 17.08.2026 K. Tsiakkas Electronics (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016\/679 (&#8220;GDPR&#8221;) and applicable Cyprus law. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.tsiakkaselectronics.com.cy\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tsiakkaselectronics.com.cy\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tsiakkaselectronics.com.cy\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tsiakkaselectronics.com.cy\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":3,"href":"https:\/\/www.tsiakkaselectronics.com.cy\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":1322,"href":"https:\/\/www.tsiakkaselectronics.com.cy\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/1322"}],"wp:attachment":[{"href":"https:\/\/www.tsiakkaselectronics.com.cy\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}