Last updated: [DATE]. This policy explains how Tsiakkas Electronics (“we”, “us”) collects and processes your personal data in line with the EU General Data Protection Regulation (GDPR) and Cyprus data-protection law.
1. Who we are
Tsiakkas Electronics, [LEGAL COMPANY NAME LTD], registration no. [REG NO], VAT [VAT NO], registered at 24 Stasikratous, Nicosia 1065, Cyprus. For any privacy question contact us at hello@tsiakkas.cy.
2. What we collect
- Account & order data: name, email, phone, billing and shipping address, order history.
- Payment data: handled by our payment provider; we do not store full card numbers.
- Newsletter: your email address, when you subscribe.
- Technical data: IP address, browser, device and usage data via cookies and analytics (only with your consent).
- Communications: messages you send us via the contact form or email.
3. How and why we use it (legal bases)
- To process and deliver your orders and provide customer support — performance of a contract.
- To manage your account and save addresses — performance of a contract.
- To send marketing emails and newsletters — your consent (you can unsubscribe anytime).
- To measure and improve the website via analytics — your consent.
- To meet tax, accounting and consumer-law obligations — legal obligation.
- To prevent fraud and keep the site secure — our legitimate interests.
4. Sharing your data
We share data only as needed with: our payment provider, delivery/courier partners, our email platform (MailPoet), and Google Analytics (with consent). We never sell your data. Processors act under contract and only on our instructions.
5. International transfers
Where a provider processes data outside the EEA, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.
6. Retention
Order and invoicing records are kept for the period required by Cyprus tax law (typically up to [X] years). Marketing data is kept until you unsubscribe. Account data is kept while your account is active.
7. Your rights
Under the GDPR you may request access, rectification, erasure, restriction, portability, and may object to processing or withdraw consent at any time. To exercise these rights email hello@tsiakkas.cy. You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection (Cyprus).
8. Cookies
We use cookies as described in our Cookie Policy. Non-essential cookies (analytics, marketing) load only after you consent via our cookie banner.
9. Security
We use technical and organisational measures — including TLS encryption in transit, access controls and hardening — to protect your data. No method of transmission is 100% secure, but we work to protect it.
10. Changes
We may update this policy; the “last updated” date shows the latest revision. Material changes will be highlighted on this page.
